Closed-ended questions are useful as they provide a structured format for data collection. Here are examples of how to use different closed-ended question types in a questionnaire.
To prevent respondents from following a repetitive answering pattern, vary the direction of scales. For example, ensure that “5” is not always the positive response.
In questionnaires, you may ask respondents to rate multiple items using the same scale, often displayed in a grid format. These are called matrix questions.
A manufacturing organization uses an incoming material inspection check sheet to record details about aluminum coils received from various suppliers.
The following is an example of a traveler check sheet used by an online ordering store.
This check sheet is designed to document and analyze delivery issues in a restaurant. This is a type of customer feedback check sheet.
This example is a visual representation of a brainstorming exercise conducted to explore new ways to enhance employee engagement and motivation in a workplace.
This example represents the simplest form of an FMEA. However, the chart can grow quickly because each process step may have many potential failure modes and effects, and each failure mode may have many potential causes and many controls to consider.
