This RACI matrix was created to help assigning the Six Sigma belts to implement improvement projects.
This is an example of a template that can be used to manage your problem solving efforts using the A3 approach.
5 Whys can be done in a team setting or on an individual basis. This is an example of a template that you can use to record your 5 Whys analysis.
The Kano model is used in this example to analyze customer satisfaction for the economy class in an airline company. The team has brainstormed all possible service features and classified them into the three main Kano groups.
This example illustrates how we can use the Kano model to analyze customer satisfaction for the economy class in an airline company. The team has added the customer information based on previously conducted surveys.
In this example, the numerical values of the satisfaction information were plotted on the Kano diagram.
This example uses SWOT analysis to identify and assess a person’s strengths, weaknesses, opportunities and threats.
This example uses a four-field matrix to present the outcome of a PEST analysis for an organization.
A four-field matrix can be used to prioritize and present the alternatives if you have only two evaluation criteria.
This example illustrates the steps taken to analyze the reasons behind the low audit score after conducting an external audit.
This example illustrates the steps that have been followed to analyze why it takes too long for the food to be served in a restaurant. A fishbone analysis was conducted to identify the causes of the slow service delivery.
This example illustrates the steps that have been followed to analyze why it takes too long for the food to be served in a restaurant. A fishbone analysis was conducted to identify the causes of the slow service delivery.
This example illustrates the steps that have been followed to analyze why it takes too long for the food to be served in a restaurant. A fishbone analysis was conducted to identify the causes of the slow service delivery.
This example illustrates the steps that have been taken to analyze the high spoilage rate at one of the production lines in a factory.
This example illustrates the steps that have been taken to analyze the high spoilage rate at one of the production lines in a factory.
