Privacy Policy

Latest update: June 2023

This statement sets out the privacy policy in respect of personal information which you may provide to CIToolkit. In general, we respect your privacy and will not disclose your personal information including your email address. We do not keep personal information online or make it available to anyone else. Below, we will explain how CIToolkit collects, uses, discloses and protects personal information on its website.


CIToolkit will receive and store personal information provided in application, registration or administration processes. The collected personal information is used to provide you with our digital products and services. The collected personal information is used to fulfill your information requests, manage accounts, and keep records. It also enables us to notify you about CIToolkit membership renewals and occasionally share information on other relevant products and services. If at any time you no longer wish to be notified about CIToolkit products, services or promotions, please let us know.

Personally identifiable information such as name, contact details and birth date are only collected when you make an inquiry, place an order, or register to use the membership section of CIToolkit. Information collected will be kept confidential, and as long as it is needed to service your account and provide products and services requested by you. When your information is no longer needed for these purposes, CIToolkit will delete any information held about you.

Sometimes, CIToolkit may gather personal information from non-members, typically when obtaining contact details from individuals representing companies we engage with or when they contact us by phone or email. Our practice is to use such information solely for the specific business purpose for which it was obtained.

No personal information is collected when you are browsing anonymously. CIToolkit will attempt to provide you with the option of not identifying yourself or not providing personal information when doing transactions with us. However, failure to provide the full and complete information we request may result in limited ability from our side to offer or deliver complete services to you.


CIToolkit does not sell, rent or trade personal information to or with third parties. In rare circumstances, personal information may be disclosed outside CIToolkit. For legal reasons, disclosures may need to be made to law enforcement agencies, government agencies, courts or external advisers. For example, CIToolkit may be asked to disclose certain personal information about an individual to assist the police with an investigation into criminal activities.


CIToolkit takes all reasonable steps to ensure the security of personal information from risks such as loss, unauthorized access, destruction, use, modification or disclosure. Our website is SSL certified and our membership areas are password protected and we are using encryption technologies. If personal information is held on paper files, access is restricted to CIToolkit staff with the appropriate security clearances.

Although we are taking all reasonable steps to protect your personal data, we can’t guarantee the security of any data you disclose online. Ensure that any password you use on our website is kept strictly confidential. Log-off immediately when you finish using a shared computer.


CIToolkit makes all attempts to ensure that all personal information collected and stored in its database is correct and accurate. You have the right to request access to your personal information at any time. CIToolkit staff will be able to assist you with such request by contacting us directly at, and this information will be forwarded to you within seven working days. You may also send us if you wish to change your personal information that is incorrect or if you wish to have your personal information deleted permanently.


Our Blog is owned and operated by CIToolkit for the exchange of information mainly amongst quality and excellence professionals. These professionals reserve the right to take ownership of the material and discussions they post on the Blog. CIToolkit does not endorse nor verify, the views, opinions or accuracy of information on the Blog. The views expressed on the blog are solely those of the authors, who take full responsibility for the content and any consequences arising from online discussions. CIToolkit Blog viewers and contributors are not allowed to use others contact details for selling, marketing or similar activities.


CIToolkit is committed to providing users and customers with a fair and responsive system for handling and resolving complaints. You have the right to complain and to have your complaint handled efficiently. We believe that in receiving your complaint, we are provided with a valuable opportunity to improve our services and maintain your confidence in CIToolkit. If at any time you wish to post a complaint in respect of the handling, use, or disclosure of your personal information by CIToolkit, please contact us directly at


CIToolkit will do its best to protect and keep personal information confidential in relation to its members, subscribers, customers and website visitors. If any confidential or personally identifiable information is accessed by a third party, whether by negligence of CIToolkit, its agents, suppliers, contractors, affiliates or associated parties, to the extent permitted by law, CIToolkit is not liable for any loss, damage, costs or any other form of liability.


Our website uses cookies and similar technologies. A cookie is a small text file which we store on your computer or mobile device. These cookies allow us to anonymously distinguish you from other users of the website. Cookies will help us to analyze our traffic and to personalize content. Cookies, by themselves, cannot be used to find out the identity of any visitor. CIToolkit will only retain information provided by your browser, ensuring it is never stored online or shared with any third party.

Please note that your use of our website means the acceptance of our use of cookies for analytics, personalization and ads. We recommend that you allow the use of cookies in order to take advantage of the features of our website. If you prefer, however, that cookies not be stored on your computer, you may change your web browser Preferences/Settings to block them permanently, to warn you when you receive a cookie, or to deleted them when you close the browser. Remember, if you disable or delete cookies, you will not have access to the full functionality of our website.

We occasionally display advertisements on our site, and these may contain cookies. Cookies received with advertisements are collected by third parties, and we do not have access to this information.


This privacy policy may change from time to time.