Category: Articles

  • Project Charter

    Also known as Project Summary, Project Initiation Document, and Project Definition Report. Variants include Project Statement of Work and Terms of Reference. Once a project opportunity has been identified, it must be translated from a concept into a well-written project charter. A project charter is a one-page document that summarizes the fundamental information of a […]

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  • Decision Balance Sheet

    Sometimes when you are faced with an important decision, you spend a lot of time looking for a solution hoping to avoid making the wrong choice. One of the simplest ways to decide what to do is using the Decision Balance Sheet. It is a simple but effective decision-making method that enables the team to […]

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  • The Main Components of an Effective Visual Management System

    Also known as Visual Control. Visual Workplace, and Visual Factory. Visual management is a business management approach that communicates important information in a visual and real-time manner. It is a system of labels, signs, markings, information displays, and visual guides instead of written instructions. Lean organizations rely heavily on visual management to detect abnormalities, reinforce […]

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    The Main Components of an Effective Visual Management System
  • Scatter Diagram

    Many situations require the investigating whether a relationship exists between two or more variables. A line manager, for example, may want to check the relationship between the number of training hours and employee productivity, or if the number of defects is a function of the experience of the person causing it. A call center manager […]

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  • SIPOC Analysis

    Also known as SIPOC mapping, COPIS and System Analysis. Variants include IPO. A SIPOC Map is high-level summary of a process. It provides a big picture view of the key elements of the process to understand the context in which the process occurs. It represents the flow of the process and its key elements in […]

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    SIPOC Analysis
  • SWOT Analysis

    SWOT analysis is a simple and structured planning tool for reviewing and assessing the position and health of an organization. It allows the organization to look deeply within itself to understand the factors that influence its ability to achieve its goals. It can be helpful for an entire organization, a department, a business unit, a […]

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  • Histograms and Box Plots

    Histograms and box plots are graphical representations for the frequency of numeric data values. They aim to describe the data and explore the central tendency and variability before using advanced statistical analysis techniques. In this article, we will further discuss the similarities and differences between these two tools.

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  • Flowcharting

    A flowchart is a graphical tool that illustrates the flow of a business process and the relationships between its activities. It allows to break up any process into individual activities to see how it looks like. The simplicity of flowcharts make them useful for understanding processes and finding waste and inefficiencies for further problem-solving efforts. […]

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  • Pareto Analysis

    Also known as The Law of the Vital Few and The 80/20 principle. Pareto is a principle that helps to focus on the most important matters. It describes a phenomenon that a small number of high values contribute more to the total than a high number of low values. The main idea behind this principle is […]

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  • Observation and Gemba Walks

    Also known as the Go See Technique, and Going to the Gemba. Variants include Management by Walking Around (MBWA). Many managers nowadays try to resolve work-related issues while they are sitting in their office or in the meeting room. Attempting to resolve problems in this way without visiting the actual place and without seeing what’s […]

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