
5W1H Analysis is a simple and effective tool used in problem-solving and Lean thinking. It helps teams understand any problematic situation by looking at six key questions: What, Who, Where, When, Why, and How. This tool complements other problem-solving methods, such as the 5 Whys, Ishikawa diagrams, and A3 reports.
This 5W1H Problem Definition template provides a clear way to collect essential information about any problem or phenomenon. It helps teams fully understand the problem before moving into deeper analysis and before developing solutions. It supports defining the current state, setting clear problem boundaries, and reducing assumptions early in the analysis.
This template is a Microsoft Excel worksheet that can be easily customized to fit your operational requirements. It is specifically designed for a production environment but can be customized for service environments, administrative functions, and project-based settings. Header attributes and dropdown lists can be modified to reflect your processes and team structure. Additional space can be added for evidence, photos, or sketches to enhance clarity. A Microsoft PowerPoint version is also available for clear and engaging communication with teams and stakeholders.
5W1H Problem Definition (28 KB)
5W1H Problem Definition Example (28 KB)
Related Templates





