Continuous Improvement Toolkit

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  • Standard Operating Procedure Template

    A Standard Operating Procedure, or an SOP, is a formal document that outlines the best way to complete a process, promoting consistency in operations. It aims to standardize work procedures, enhance efficiency, facilitate training, and ultimately yield a more consistent product or service. Developing an SOP involves writing down all of the activities that lead to the…

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    Standard Operating Procedure Template
  • Gemba Walk Template

    A Gemba walk is one of the most important Lean techniques to understand the current state of any process. The idea behind Gemba walks is to physically visit the actual location and carefully observing the work being performed to identify potential areas for improvement. By making incremental improvements consistently, Gemba walks allow making small improvements…

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    Gemba Walk Template
  • 5 Whys Template

    5 Whys is a widely recognized technique for resolving work-related problems in a straightforward manner. It is so simple that can be completed without relying on complex statistical analyses. It is often used by Six Sigma practitioners mainly in the Analysis phase of the DMAIC methodology. Additionally, Lean practitioners employ this technique to identify and eliminate…

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    5 Whys Template
  • Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram

    Also known as Why-Why Analysis. The five whys technique is most effective for solving simple and straightforward problems with a single root cause. Oftentimes, problems arise from multiple causes occurring together, each cause is the result of a further cause or multiple causes. Each time you ask “Why”, there might be more than one answer.…

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    Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
  • Unlocking Insights and Driving Solutions Using 5 Whys

    Also known as Five Whys. Variants include Therefore Test and So What Test. The 5 Whys technique is widely recognized as a valuable approach for problem-solving and root cause analysis. It is also one of the simplest techniques and easiest to put into practice. It is used in everyday business situations to identify the possible…

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    Unlocking Insights and Driving Solutions Using 5 Whys
  • A3 Thinking

    Also known as A3 Problem Solving. Variants include 8D and CAPA. As a leader, a big part of your job is to solve problems as they come up. There are many approaches and tools that can help in the area of problem solving which is the driving force behind continuous improvement. They range from the…

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    A3 Thinking
  • PDCA Template

    PDCA is a four-step model that provides a simple and structured way for problem solving. It serves as an effective and practical tool to encourage continuous improvement and facilitate productivity and efficiency. It has an easy to remember four logical sequenced steps (Plan, Do, Check and Act). This template provides a simple way to plan and…

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    PDCA Template
  • Fishbone Diagram Template

    A fishbone diagram is an effective tool to help presenting cause-and-effect in an easy and understandable format. It is also referred to as cause-and-effect diagram and Ishikawa diagram. This fishbone diagram template will help you add the potential causes for a specific effect or problem. You can then plan and implement actions to address the…

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    Fishbone Diagram Template
  • Time Value Map Template

    A time value map is a tool for representing the value-added and non-value-added time in a process. In a time value map, all activities are plotted as bars proportional to their time values along a horizontal timeline. Only value-added activities are plotted above the timeline and everything else is plotted below the timeline. This time value…

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    Time Value Map Template
  • RACI Matrix Template

    A RACI matrix is used to clarify the connections between stakeholders and activities related to a project or process. It is widely used in project management and business process management. RACI stands for Responsible, Accountable, Consulted and Informed. A completed RACI matrix can serve as a guiding document that every stakeholder can refer to when…

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    RACI Matrix Template
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