Category: Articles

  • Why-Why Diagram

    5 Whys is most effective when used to solve simple problems with a single root cause. Oftentimes, a problem is the result of multiple causes occurring together. Each cause is the result of a further cause or multiple causes. Each time you ask why, there might be more than one answer. Such hierarchical structure of […]

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    Why-Why Diagram
  • 5 Whys

    Also known as Five Whys. Variants include Therefore Test and So What Test. 5 Whys is one of the common techniques for problem-solving and root cause analysis. It is also one of the simplest techniques and easiest to put into practice. It is used in everyday business situations to identify the possible causes underlying a […]

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    5 Whys
  • A3 Thinking

    Also known as A3 Problem Solving. As a leader, a big part of your job is to solve problems as they come up. There are many approaches and tools that can help in the area of problem solving which is the driving force behind continuous improvement. They range from the more complex Six Sigma methodologies […]

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    A3 Thinking
  • PEST Analysis

    Also known as Environmental Scanning Analysis. Variants include STEEPLED and PESTLE. PEST analysis is a strategic and structured tool for evaluating the external environment of an organization. It allows any organization to understand the macro-environmental factors that affect its performance and its ability to grow. The aim is to understand how those external factors will […]

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    PEST Analysis
  • Box Plot

    Also known as Box and Whisker Plot and Whisker Plot. A box plot is a graph that shows the frequency of numeric data values. It is mainly used to explore data as well as to present the data in an easy and understandable manner. Box plots are one of the easiest and most useful ways to understand […]

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    Box Plot
  • Histogram

    Also known as Frequency Distribution Diagram. Variants include Dot Plot and Pareto Chart. One of the best ways to analyze any process is to plot the data on a graph or chart. A histogram is a graph which shows the frequency of continuous data values. It is a type of bar chart that can be […]

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    Histogram
  • What is a Process

    The products and services delivered by any organization are the result of processes. Any business activity whether it is industrial, commercial or service-oriented can be considered as a process. Managing these processes is a key to success for any organization. A process can be defined is a set of steps designed to produce a product […]

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    What is a Process
  • Four Field Matrix

    A Four Field Matrix is an effective model for planning, organizing and making decisions. It is a two-dimensional chart that consists of four equal-sized quadrants. Each of the quadrants will describe a different aspect of information. Sometimes it is referred to as the Four Quadrant Matrix or the Four Celled Matrix.

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    Four Field Matrix
  • Graphical Analysis

    Graphing the data can be utilized for both historical data already available and when analyzing the data resulting from live data collection activities. Of course, you need to pick the right graphical tool as there are a lot of different ways to plot your data. A number of commonly used graphical tools will be covered […]

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    Graphical Analysis
  • Project Closure

    Projects are time bound by nature. They have to be implemented within a specific period of time. Project Closing is the final phase and an important aspect of the project life cycle. It is, however, one of the most neglected project management activities. A Project Closure is often used in this phase to formally close […]

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    Project Closure