Tag Archives: voc

Project Charter

Project Charter

A Project Charter is a one page document that summarizes the fundamental information of a project before it begins. It clarifies the project objectives and scope, addresses the needs of the stakeholders, and defines the roles and responsibilities of the project team. The information in the project charter is critical for obtaining leadership support and commitment to provide the necessary funding and resources. Once signed, it authorizes the project leader to formally start on the project and use the necessary resources and funding to complete the project successfully.

Read more »»

Quality Function Deployment Template

The main idea behind the Quality Function Deployment (QFD) is to translate customer requests into solutions to meet those requirements. It is a methodology for taking the Voice of the Customer (VOC) and using that information to drive aspects of product development or process improvement. It allows for answers to questions such as: what do our customers need and want? how well are we doing relative to our competitors, and so on.

Read more »»

Project Charter Template

A Project Charter is a one page document that enables stakeholders to review the project and commit to support. It serves like a contract that helps the team to stay on track to achieve the goals of the project. Project managers and leaders should ensure that the project implementation should not be started until the charter is authorized and signed off.

Read more »»