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What is a Process

What is a Process

The products and services delivered by any organization are the result of processes. Any business activity whether it is industrial, commercial or service-oriented can be considered as a process. Managing these processes is a key to success for any organization. A process can be defined is a set of steps designed to produce a product or service to add value to a customer. It starts with a business goal and ends with the achievement of the that goal.

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