Tag Archives: key

What is a Process

What is a Process

The products and services delivered by any organization are the result of processes. Any business activity whether it is industrial, commercial or service-oriented can be considered as a process. Managing these processes is a key to success for any organization. A process can be defined is a set of steps designed to produce a product or service to add value to a customer. It starts with a business goal and ends with the achievement of the that goal.

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Key Performance Indicators (KPIs)


Key Performance Indicators

Performance management is an approach used to manage performance of an organization. It can play an important role in the success or failure of a business. It can be applied to measure the performance of an organization, a business unit, a single department, a project, an employee, and even the process to build a product or service. It includes activities that will help to ensure goals are consistently being met in an effective manner. Those activities include planning and setting expectations, developing the capacity to perform, continually monitoring performance, periodically rating performance in a summary fashion, and rewarding good performance.

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