Tag Archives: feedback

PDCA Cycle


The PDCA Cycle is a framework for problem solving, continuous improvement and change. It is widely recognized as the basis of continually improving the quality of processes, products, and services. It is an easy to remember four logical sequence steps: Plan, Do, Check and Act. It provides a simple and structured approach for solving quality-related problems. Multiple iterations of the PDCA cycle may be necessary to solve the problem permanently and reach the ultimate goal state.   Read more »  


Focus Groups

Focus Groups

A Focus Group is a meeting that is conducted to obtain feedback on a particular topic from the point of view of a targeted participants. It is a type of interview that is made to a homogeneous group of people to collect their perception, opinions, feelings, ideas, and attitudes towards something. It provides an opportunity to share ideas and obtain an in-depth qualitative feedback through open questions and group dialogue.   Read more »