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Value Stream Mapping

Value Stream Mapping

A Value Stream Map (VSM) is a high-level visual representation of a business process. It helps to understand the flow of value in the process as perceived by the customer. Its primary goal is to identify and eliminate waste (Muda) and make the process as close to lean as possible. Although it is often associated with manufacturing, it can also be applied in product development and service-related industries such as healthcare, hospitality and logistics.

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Gap Analysis

Gap Analysis

Gap Analysis compares two things, what is with what should be. It often helps comparing two different states of something, the current state and the future state. Once the gap is identified, an action plan can be developed to bridge the gap.   Read more »