Category: Process Management

  • What is a Process

    The products and services delivered by any organization are the result of processes. Any business activity whether it is industrial, commercial or service-oriented can be considered as a process. Managing these processes is a key to success for any organization. A process can be defined is a set of steps designed to produce a product […]

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  • Value Analysis

    Value is one of the most important concepts within Lean thinking and one of the most valuable outcomes Lean provides. Value Analysis focuses on what adds value to business processes as perceived by the customer. A process that does not add value to the product or service should be redesigned or eliminated altogether. Problem solving […]

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  • Waste Analysis

    In a Lean culture, Waste is anything that doesn’t add value from the customer’s perspective. It includes activities and resources beyond what is needed to meet customer requirements. Waste Analysis involves identifying, quantifying, eliminating and preventing waste in manufacturing, service and office environments. Many Lean tools and techniques focus on continually identifying and eliminating these […]

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  • Value Stream Mapping

    A Value Stream Map (VSM) is a high-level visual representation of a business process. It helps to understand the flow of value in the process as perceived by the customer. Its primary goal is to identify and eliminate waste (Muda) and make the process as close to lean as possible. Although it is often associated […]

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  • SIPOC Analysis

    A SIPOC Map is high-level summary of the process. It provides a big picture view of the important elements of the process to gain deeper understanding of the context in which the process occurs. SIPOC is an acronym that stands for Suppliers, Inputs, Process, Outputs and Customers.

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  • Flowcharting

    A flowchart is a graphical tool that illustrates the flow of a business process and the relationships between its activities. It allows to break up any process into individual activities to see how it looks like. The simplicity of flowcharts make them useful for understanding processes and finding waste and inefficiencies for further problem-solving efforts. […]

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  • Process Mapping

    A process map is a graphical representation that illustrates the sequence of activities within a business process. It represents these activities in a step by step manner to help understanding how a product is made or how a service is carried out. Process maps are simple ways of making sense of what is happening or […]

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  • Flow Process Chart

    A Flow Process Chat is a symbolic representation that illustrates the sequence of activities within a process. It is used to record and analyze the activities that make up a process to determine which add value and which do not. Activities can be any operation, inspection, storage, transportation, and delay actions that are carried out by an […]

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  • Time Value Map

    A time value map is a graphical representation of the value-added and non-value-added time in a process. It focuses on what adds value to the business process as perceived by the customer. The aim is to make the process more efficient while maximizing the value delivered to the customer. It is one of the many […]

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