Category: Articles

  • Questionnaires

    A survey is a data collection method used to gather information from a selected group of people. It is used to collect written or verbal information in an organized and objective manner. A survey involves all aspects of the research process including: survey design and construction, data collection planning, data collecting, data processing and response […]

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  • Force Field Analysis

    A Force Field Analysis is a decision making technique that can be used to analyze the pros and cons of any decision. It looks at the forces that are either driving or blocking movement toward making a decision. Better decisions are made by weighing up the pros and cons then determining the force that will […]

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  • Improvement Roadmap

    Our long-term continuous improvement effort can be complicated and a never-ending journey. A map can always be helpful in such situations to find the destinations and plan the best routes. A business roadmap is a map that displays business-related information rather than natural geographical information. There are different types of business roadmaps including: product, marketing, […]

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  • Pugh Matrix

    A Pugh Matrix is a selection method used to compare and select the best solution from a set of alternative proposals. It helps determine which of the solutions are more valuable than the others. One advantage of this method is that it does not require a great amount of quantitative data. Furthermore, subjective opinions about […]

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  • Check Sheets

    Check sheets are manual data collection forms used to collect data in real time at the location where the data is generated. They can be used on a temporary basis (for example during a project) or be established for routine activities. They enable faster capturing and compiling of data, allow the data to be recorded […]

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  • Affinity Diagram

    Also known as Affinity Mapping and KJ Analysis. An affinity diagram is a grouping method for classifying items together into meaningful categories. It is often used to capture and group the output of brainstorming and problem-solving meetings in order to provide better understanding of the topic discussed. It allows to classify a large number of […]

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    Affinity Diagram
  • Importance Urgency Matrix

    An importance-urgency matrix is an effective method for organizing priorities. It is a four field matrix that can be used to prioritize work activities as well as personal activities. For example, you can use it to enable you to manage your work and time more effectively. It is also referred to as the Urgent-Important matrix […]

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  • Flow Process Chart

    A Flow Process Chat is a symbolic representation that illustrates the sequence of activities within a process. It is used to record and analyze the activities that make up a process to determine which add value and which do not. Activities can be any operation, inspection, storage, transportation, and delay actions that are carried out by an […]

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  • How-How Diagram

    Once you have identified a problem, you need to find a solution that will permanently solve the problem. Sometimes you have to get to the root causes of the problem to understand why it’s happening. Other times, you don’t even need to dig into the problem. You just need to solve the it right away. […]

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  • Gap Analysis

    A gap is a problem, issue or challenge, and could be an opportunity for improvement. Gap analysis compares two different states of something, the current state and the desired state. It is mainly used to assess where a company or process is today, where it needs to be in the future, and what needed to […]

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