Category Archives: Designing and Analyzing Processes

Below, you will see all the articles that have been published so far on this topic.

What is a Process

What is a Process

The products and services delivered by any organization are the result of processes. Any business activity whether it is industrial, commercial or service-oriented can be considered as a process. Managing these processes is a key to success for any organization. A process can be defined is a set of steps designed to produce a product or service to add value to a customer. It starts with a business goal and ends with the achievement of the that goal.

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Value Analysis

Value Analysis

Value is one of the most important concepts within Lean thinking and one of the most valuable outcomes Lean provides. Value Analysis focuses on what adds value to business processes as perceived by the customer. A process that does not add value to the product or service should be redesigned or eliminated altogether. Problem solving and continuous improvement efforts often focus on those aspects of processes that add no value to the customer and are therefore wasteful. Read more »»

Waste Analysis

Waste Analysis

In a Lean culture, Waste is anything that doesn’t add value from the customer’s perspective. It includes activities and resources beyond what is needed to meet customer requirements. Waste Analysis involves identifying, quantifying, eliminating and preventing waste in manufacturing, service and office environments. Many Lean tools and techniques focus on continually identifying and eliminating these wastes to bring efficiency and effectiveness to existing processes, and this is one of the core principles of Lean thinking. Read more »»

Value Stream Mapping


Value Stream Mapping

A Value Stream Map (VSM) is a visual representation that helps to understand the flow of value in a business process as perceived by the customer. Its primary goal is to identify and eliminate waste (Muda) and make the process as close to lean as possible. It is considered as an improvement tool rather than just a definition of how the process operates or should operate. Although it is often associated with manufacturing, it can also be applied in product development and service related industries such as: healthcare, hospitality and logistics.

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SIPOC Mapping

SIPOC

A SIPOC Map is a high-level process map that defines the scope of a process and its inputs, outputs, suppliers and customers. It represents the flow of the process and its key elements in a table format. It is widely used in process design and improvement initiatives to identify relevant information before starting a project. SIPOC is an acronym that stands for Suppliers, Inputs, Process, Outputs and Customers. Read more »»

Flowcharting


Flowcharting

A flowchart is a graphical tool that illustrates the flow of a business process and the relationships between its activities. It allows to break up any process into individual activities to see how it looks like. The simplicity of flowcharts make them useful for understanding processes and finding waste and inefficiencies for further problem-solving efforts. They can be used for any process and in any industry.

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Process Mapping

Process Mapping

A process map is a graphical representation that illustrates the sequence of activities within a business process. It represents these activities in a step by step manner to help understanding how a product is made or how a service is carried out. Process maps are simple ways of making sense of what is happening or must happen within a process. They allow to know how exactly an organization does its work, and how well it is performing in accordance with its objectives.

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Flow Process Chart

Flow Process Chart

A Flow Process Chat is a symbolic representation that illustrates the sequence of activities within a process. It is used to record and analyze the activities that make up a process to determine which add value and which do not. Activities can be any operation, inspection, storage, transportation, and delay actions that are carried out by an individual person, a team, a machine, a computer system, or a combinations of all.

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Time Value Map

Time Value Map

Time Value Map is a tool that tracks how a specific process spends its time. It’s a graphical description of value-added and non-value added time in a process. The aim is to eliminate waste and streamline the process whenever possible.

Only activities that are seen as value-added by the customer are plotted above the middle line. Read more »»