Category Archives: Deciding and Selecting

Matrix Diagram

Matrix Diagram

A Matrix Diagram is a table that allows sets of data to be compared in order to make better decisions. It displays the existence and strength of relationship between pairs of items of two or more sets. The relationship is then indicated by a number or symbol in each cell where the two items intersect in the matrix. A matrix diagram can be used as part of other decision making tools. Cause and Effect Matrix and Quality Function Deployment are examples of tools that use the matrix diagram. Read more »

Prioritization Matrix

Prioritization Matrix

Prioritization is an essential skill that needs to be mastered to make the best use of your own and your teams time and effort. A Prioritization Matrix is a simple tool that provides a way to prioritize a diverse set of items into an order of importance. It allows the team to select the most appropriate option from several alternatives based on a predefined criteria. Read more »

Decision Balance Sheet

Decision Balance Sheet

Sometimes when you are faced with an important decision, you spend a lot of time looking for a solution hoping to avoid making the wrong choice. One of the simplest ways to decide what to do is using the Decision Balance Sheet. It is a simple but effective decision-making method that enables the team to make more confident and balanced decisions. It uses a tabular record to represents the advantages and disadvantages of an idea or situation for the purpose of reaching to a decision quickly. This situation might be a problem that needs to be solved or a condition that needs to be changed. Read more »

Pareto Analysis

Pareto Analysis

There are many situations where you are asked to decide which problems or causes of a problem should be tackled first. The Pareto Principle, which is also referred to as the 80-20 rule, states that roughly 80 percent of the problems or effects come from 20 percent of the causes. It describes a statistical phenomenon that a small number of high values contribute more to the total than a high number of low values. The focus of the Pareto Analysis is to identify the “vital few” from the “trivial many” and make it possible to attack the 80 percent of the problems to obtain the maximum benefits. Read more »

Paired Comparison

Paired Comparison Analysis

In many situations, there is a need to determine which alternative is the most appropriate. Many times people get paralyzed by the idea of having to make a decision, and then end up making no decision at all, which is a decision by itself. Paired Comparison Analysis is an activity for evaluating a small range of options by comparing them against each other. Read more »

Kano Analysis

Kano Analysis

The Kano Model is a framework that is used to analyze customer needs and how those needs change as time goes on. It helps categorizing and prioritizing the different features of a product or service based on their impact to customer satisfaction. Those categories are then considered when analyzing potential opportunities for improvement. The Kano Model is often used to better understand how a product (or service) fits customer needs by mapping the existing or proposed features into the Kano categories. Read more »

Force Field Analysis

Force Field Analysis

Force Field Analysis is a decision making technique that can be used to analyze the pros and cons of a decision. It looks at forces that are driving or blocking movement toward a goal. Better decisions are made by weighing up the pros and cons, and the greatest overall force wins! Force Field Analysis is widely used in the fields of organizational development, social sciences, process management, and change management. Read more »

Pugh Matrix

Pugh Matrix

Pugh Matrix is a scoring method used to compare and select the best solution from an option set. It helps determine which potential solutions are of much value compared to others, and allow comparing different concepts, processes, products or services based on customer requirements, design parameters or project goals. One benefit of the Pugh Matrix technique is that it does not require a great amount of quantitative data. Read more »

Importance Urgency Mapping

Importance Urgency Mapping

“We live in a time pressured world where it is common to have multiple overlapping commitments that all require immediate attention now. How can one manage the flood of responsibilities, do excellent work and maintain a positive frame of mind?” (Stephen Covey)

The Importance-Urgency Mapping is an effective method for organizing priorities. Read more »